• Register for or log into your online account
• Use fingerprint recognition to log in quickly and securely
• Switch easily between your accounts or properties
• Check your account balance, payment and tariff details
• View your bills and payments history
• Receive notification alerts and reminders
• Make payments in an instant
• Submit your meter readings
• View messages and documents we’ve sent
• Renew or change your tariff
• Share your unique link to refer a friend
• Get help fast – check our FAQs, or send us a message
Energy Hub (for smart meters)
• See how much energy you’ve used and what it costs
• Get an energy breakdown on things like heating and cooking
• Get personalised tips to help you save energy and money
Pay As You Go (for smart meters)
• Check your balance and top up your meter
• Set auto top-ups or get low-balance alerts
• View your top-up history
Do you have a traditional prepayment meter? Sorry, the app won’t work for meters that don't allow online top-ups – but you can log in or sign up to MyAccount to manage other aspects of your account online.
• Use fingerprint recognition to log in quickly and securely
• Switch easily between your accounts or properties
• Check your account balance, payment and tariff details
• View your bills and payments history
• Receive notification alerts and reminders
• Make payments in an instant
• Submit your meter readings
• View messages and documents we’ve sent
• Renew or change your tariff
• Share your unique link to refer a friend
• Get help fast – check our FAQs, or send us a message
Energy Hub (for smart meters)
• See how much energy you’ve used and what it costs
• Get an energy breakdown on things like heating and cooking
• Get personalised tips to help you save energy and money
Pay As You Go (for smart meters)
• Check your balance and top up your meter
• Set auto top-ups or get low-balance alerts
• View your top-up history
Do you have a traditional prepayment meter? Sorry, the app won’t work for meters that don't allow online top-ups – but you can log in or sign up to MyAccount to manage other aspects of your account online.
