Visual Support APKs

With Visual Support by SightCall, show what you see to experts.
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Cette application a été développée par
SightCall
Date de mise à jour
11 mars 2024
Installations
⇣ 1254
Nom du paquet
com.sightcall.sightcall
Requirements
4.4
Disponible sur
com.sightcall.sightcall

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Description

The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:

• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording

The App can access your stored data if the remote agent requests it, and only if you authorize it explicitely. The app also allows the remote agent to capture, store, process and retain photos taken during the live interactive session.

QUOI DE NEUF

In this release, we continued to improve our new solution, Sightcall VISION.

In particular, we added snapshots for Mobile agents, screencast for guests.
On top of that, we also added AR Measure and AI Classification for VISION: Self-guided.
AR Measure turns your device into a tape measure, Classification helps you identify a specific object in a scene.

And as usual, we also improved performance and stability.

IMAGES

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